Offers

Structuring the training department

At the heart of the transformation of businesses, the training department of retailers must adapt and change their strategy.

Many challenges arise:

  • How to structure its learning offer?
  • What systems can be used to engage teams over the long term?
  • Who are the internal trainers and how can they be helped to deploy soft skills modules?
  • How to collaborate with the training departments in the different regions of the world?
  • What are the most effective digital tools?
  • What is the structure of an L&D department?

We help Learning & Development department teams to structure themselves and adopt the right habits.

Thanks to our methodology that integrates a co-design approach, we share our experience and best practices from nearly 90 brands.

Contact us for more information
structurer-son-departement-formation

Martin

IT manager (luxury groupe)

When you have a position at group level, you don't necessarily think about training in the presence of retail teams. I followed a distance learning course with people from very different worlds and different brands. I was able to develop my management skills while at the same time discovering the business of boutiques, which at first seemed very different.

Laura

Regional director (Home Universe)

In a few days I learned the best methods to manage a region, prioritise my visits, manage from a distance and develop my leadership. I was lucky enough to be coached on visits and I didn't know that the job of RD could be learned.

Marcel

Boutique Manager (Watchmaking)

The trainers and the tools offered are a real plus. Being a manager is not something you can improvise. The training is a good response to the problems that we encounter in the field on a daily basis. I think I have really enriched myself as a manager. And I think that my colleagues have seen this clearly!

Emma

Shop assistant (lingerie)

My company offered me the chance to follow a future manager course. For a year, I followed training modules with a group of 12 salespeople. In the end, I got a diploma with two years of higher education, even though I only had the baccalaureate. I had an unforgettable year!