toolbox

Intersession work

The objective of intersession work is to put the theory taught in the other training classes into practice.

Alternating theory and practice is at the heart of all pedagogical methods.

During the intersession work, employees are encouraged to use the concepts, principles, and methods acquired during the virtual classes.

With a virtual centralized training management tool (Teams), each participant has access to tests, business cases, role plays, video quizzes, retail itineraries, and more.

The teams may prepare their work with help from a coach if necessary, and with their ‘buddy’, who is a training partner.

At the next virtual class, everyone is involved in debriefing the results. This is a participatory way to introduce the following sequence.

Our experts draw from formats that are as similar as possible to situations encountered on the floor, with relevant activities such as:

  • Role plays
  • Case studies
  • Business cases
  • Performance analysis

👉 Next toolbox: Individual coaching