MUM, Merchant Unit Manager

Preamble

Training modules for managers, title BAC+2 Manager of Merchant Unit.

Our skills development programmes are intended only for intra-company training, i.e. for employees belonging to the same company.

To find out more about the MUM qualification, see the France Compétences website.

Prerequisites

This course is aimed at anyone with two or more years’ experience in sales who wishes to develop the skills of a sales outlet manager, universe, department or shop manager.

Goals

  • Understand and create a commercial momentum
  • Develop profitability
  • Managing a sales team

Programme

  • Taking charge of a sales area
    Merchandising
  • Developing your assets
  • The manager’s toolbox
  • Product and service knowledge workshop
  • Digital culture
  • Making the numbers talk
  • Customer relations and emotional selling
  • Managing today and tomorrow

Mobilised Methods

  • Virtual classes
  • On-site training
  • Video learning
  • Face-to-face
  • Individual coaching

Modality Assessment

This course includes a knowledge test before the course. This test is used to assess the starting level of the learners. The assessment is measured by a score between 1 and 5.

At the end of the course, the participants fill in the same questionnaire. A new score is displayed, together with a percentage of progress. The participants can thus clearly measure the progress made and define their action plan.

A final jury validates the title.

Duration

Between 14 to 24 days

Success rate

95%

Notre taux de réussite pour l’obtention du titre MUM.

Terms and Access Delays

Our exclusively in-company courses are organised and planned on request for groups of at least 10 people.

Pricing

Start from

5,800€

per apprentice.

This amount is paid by the funder. There are no remaining costs for the company or the apprentice.

Disability Accessibility

This training is accessible for any person with disabilities.

See our conditions of handicap accessibility.