OPCO, PTP, Pro A, CPF: these acronyms mean a lot to you, but you’re not sure how to finance training programs? Don’t panic, we’re clarifying the subject of training funding in the following article. On 24 November 2022, the France Compétences Board of Directors approved the training budget for 2023. This amounts to €14.9 billion.…
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It’s important to impress consumers as soon as they enter your shop. Consumers often form their first impression on the basis of what they see, hear, smell or even feel or taste. When you walk into a shop, all your senses are involved. This is what we call Visual Merchandising 😍 This key element of…
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A key skill in the professional world, assertiveness enables people to express their opinions, emotions and needs clearly and respectfully. Whether you are an HR Director, Training Director, General Manager or Retail Director, if you want to develop and encourage assertiveness within your company to improve communication and entrepreneurship, this article explains the steps to…
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TikTok, Instagram, WhatsApp or Twitter: social platforms are taking over from traditional media. They symbolise the age of modern communication, favouring the immediacy of information and the interactivity of exchanges. Why has it become essential to ensure customer relationship on social media when you are a brand? Generation Z represents a population of mobile users.…
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Whether during training or recruitment, knowing the strengths and weaknesses of employees is essential. To do this, HR managers and training managers can access various questionnaires and personality tests 🎭 In this whole lot, the Clifton Strengths test, formerly called StrengthsFinder, stands out from the rest. Find out how the StrengthsFinder method developed by the…
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It is an obvious fact that the face of retail is changing in 2023 and its transformation is visible on all levels. This conversion brings together two originally separate boundaries: online and physical commerce. Between e-tail and retailtainment, new codes are being set to adapt to changing consumer habits 🛍 Major retailers are striving to…
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Whether you plan a virtual training session or an in-person session, the training tools you use can make all the difference. In this article we will discuss some of the best tools for running a training session and how they can help you succeed as a training manager, trainer or facilitator. What you find in…
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At the end of the 1990s, a new expression began to be used in HR offices: develop your employer brand. In a nutshell, it is about the company presenting itself in its best light in order to attract excellent talent. Yes… In a sense, the roles are reversed. Gone is the myth of the all-powerful…
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In the digital age, training and skills development has never been more accessible. Careers and qualifications are set to evolve as rapidly as society in general, a reality that leads to a constant growth in demand for training. In terms of predictions for 2022, some of these, such as instructional video and continuing education, remain…
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Essential to satisfy and retain customers, customer relationship are at the centre of any company’s marketing strategy. Today, brands can further enhance consumer satisfaction through improved user experience through omnichannel customer relationships. But what is omnichannel selling relationship? 🤔 The answers are in this article: Omnichannel selling : definition If omnichannel selling is considered today…
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