Alexandre Oudart

Customer relationship in luxury: brands face the digital challenge

Luxury companies are pioneers in customer relations. They quickly understood that, however unusual the product, it was not enough to convince. Impeccable service, an immersive experience in the brand’s universe, personal attention: the customer quickly became the focus of all their attention. An exceptional product for a unique and exceptional customer. Today, the customer experience…

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methode-SMART-objectifs-projet-management
How to set goals with the SMART method?

The SMART method is an innovative method to push the productivity of your teams further 💪 This methodology offers clear, motivating and engaging indicators. It is essential to take the customer relationship to another level and promote the productivity of your teams. The SMART method helps you implement a management and project management methodology by…

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